Effective Date: January 8, 2025
At Fresh Cup of Joy, accessible from https://www.freshcupofjoy.com, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and share personal information in compliance with legal requirements in the United States, Canada, and Europe.
Who We Are
Our website address is: https://www.freshcupofjoy.com.
Information We Collect
We may collect the following personal information:
- Names
- Email addresses
- IP addresses
- Payment details (if applicable)
- Browser type and version
- Device information
- Browsing history and website activity
- Any other information you provide directly to us through forms or other means
Additionally, when visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How We Collect Information
We collect personal information through:
- Newsletter sign-ups
- Contact forms
- Cookies and similar tracking technologies
- Purchases or payment processing (if applicable)
- Website analytics tools (e.g., Google Analytics)
- Comments left on the site
- Media uploads by users
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
How We Use Your Information
We use your personal information for the following purposes:
- Marketing and sales communications
- Responding to inquiries and providing customer support
- Improving our services, website functionality, and user experience
- Processing payments and fulfilling orders (if applicable)
- Website analytics to track and measure visitor interactions
- Legal compliance and risk management
Website Analytics
We use website analytics tools, such as Google Analytics, to collect data about how visitors use our website. This data may include:
- Pages viewed
- Time spent on the website
- Referral sources
- Clickstream data
These tools help us understand user behavior and improve our website. The data collected is aggregated and anonymized.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except for their username). Website administrators can also see and edit that information.
Analytics data is retained for up to 26 months.
Legal Basis for Processing Personal Data (GDPR)
If you are in the European Union, we process your personal data based on the following legal grounds:
- Consent: We process your data when you provide us with consent.
- Legitimate Interests: We process your data when necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
- Contractual Necessity: When processing is necessary to perform a contract with you.
- Legal Obligation: When processing is required for compliance with a legal obligation.
User Rights
If you are in the European Union or California, you have the following rights regarding your personal information:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to data portability
- The right to restrict processing of your personal data
- The right to opt-out of the sale of personal information (California residents)
To exercise these rights, please contact us via email at freshcupofjoy@gmail.com. You can also unsubscribe from our communications at any time.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
- Essential cookies: Necessary for the basic functionality of the site
- Performance cookies: Help us understand how visitors interact with the site
- Functional cookies: Personalize content and remember user preferences
- Advertising cookies: Used for targeted advertising and marketing purposes
You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please see our [Cookie Policy] (if applicable).
Sharing Your Information
We share personal information with the following third parties:
- Client management system
- Email marketing system
- Payment processor (if applicable)
- Website analytics services (e.g., Google Analytics)
These third parties are required to handle your personal data in accordance with our instructions and this privacy policy.
International Data Transfers
Your personal information may be transferred to, and processed in, countries outside your jurisdiction. We take appropriate safeguards to ensure that your personal data is treated securely and in accordance with this privacy policy, regardless of where it is processed. This includes:
- Standard Contractual Clauses (SCCs)
- Privacy Shield frameworks (where applicable)
Third-Party Links
Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Security Measures
We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption of data in transit
- Regular security audits
- Access controls to limit data access
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date. Please check this policy periodically for any updates.
Contact Us
If you have any questions about this privacy policy, please contact us at email: freshcupofjoy@gmail.com